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Customer Service
Reevaluate Your Crm Strategy, To Better Serve Your Customers | Defined Ventures, Inc.
It used to be that all you required for excellent customer relationship management (CRM) was friendly, personable staff and great service. Business owners affectionately refer to this as “the Golden Years,” often in relation to the ‘50s, ‘60s, and ‘70s. This was simultaneously the “Golden Age of Capitalism,” a post-war time when business was booming...
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