As a small business owner, every relationship and connection you make impacts your growth and eventual success. That’s why you go out of your way to make the right connections when networking. Whether it’s at an important conference or just choosing a set of small business CRM solutions to help you better support clients, where you put your trust matters.
At Defined Ventures, we work hard to cultivate trust, even before you choose us. We’re always pleased to demonstrate strategies our company uses to make small business CRM solutions fit just right. How do we do that? Through years of experience and expertise in serving businesses at every level of the game.
We know small businesses. We know that more often than not, small businesses quickly outgrow their CRM and, before they know it, are scrambling to find a solution while struggling to maintain day-to-day operations.
We’ve been there; we know the way out. The issue can be fixed with a custom-designed system that grows with you – not against you. By creating a system that not only anticipates your needs but also allows for company growth, you can finally dedicate brainpower to growing and expanding your brand. Clean out the clutter, confusion, and miscommunication – once and for all.
Need to spend more time on sales? Our CRM helps get your sales team organized by tracking everything from leads and deals, to project post-mortem after every single sale is completed.
Turning your focus to marketing so sales can always have warm leads? Itegrate popular, tried-and-true marketing software, like MailChimp or Marketo, or Hootesuite to strategize and execute campaigns.
Spending your day delegating instead of getting some work done? Automated task lists help track what your team is working on and help them get through it faster; no more searching for work.
Do you need help building up operations so they have the capacity to work on the sales coming in? Bring a variety of software solutions under the same roof so you can manage operations all from the same place.
In small business, managing budgets, inventory, expenses, and client lists is extremely important. Small businesses often have fewer resources to handle sudden surges or slow times, so owners who can anticipate changes by forecasting potential issues before they happen often stand a better chance of surviving and thriving.
There’s a common misconception that CRMs, particularly platforms with advanced data analysis and visualization, aren’t suitable for the small business. Businesses assume they’re either too expensive or will demand too much manpower to manage. Here at DVI, we know the truth: small business software can help you collect data across a variety of platforms, analyze it, and create custom reports, all from an affordable, easy-to-access CRM.
Here’s how small business CRM solutions help.
Manually pulling data across several software platforms can be tedious. Collect data from all integrated platforms, like Quickbooks, MailChimp, and Shopify, to gain a wider perspective of your business. Add in a data reporting software, like ChartMogul, for seamless reporting and beautifully professional dashboards.
Small businesses rely on collaboration and communication to make everyday tasks run smoothly. Whether it’s interfacing with a client, speaking with freelancers, or passing tasks along to various third-party service providers, administration tasks often demand a significant amount of your time. That’s time better spent focusing on growing your business, being creative, and evolving.
Small business CRM solutions make the collaborative process easier by creating spaces where you can assign access to tasks and information in seconds. Give each employee, contractor, partner, or consultant access to only what they need and no more. Make spaces for teams and collaborators to work together fluidly with fewer
hiccups along the way.
If you’re managing long-term projects that require client input and approval,
consider a client-facing workspace. By giving your client’s access to your workflow process (and keeping confidential information and notes private), communication and needs are readily available. This minimizes client confusion, clearly lays out responsibilities, and replaces unnecessary emails.