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Reevaluate Your Crm Strategy, To Better Serve Your Customers | Defined Ventures, Inc.
It used to be that all you required for excellent customer relationship management (CRM) was friendly, personable staff and great service. Business owners affectionately refer to this as “the Golden Years,” often in relation to the ‘50s, ‘60s, and ‘70s. This was simultaneously the “Golden Age of Capitalism,” a post-war time when business was booming...
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CRM: Thinking Outside The OTS Software Box | Defined Ventures, Inc.
In the business world, there’s a common misconception that off-the-shelf (OTS) customer relationship management (CRM) software is basic, cookie cutter, and only suitable for the most trivial of needs. This stems from a pervasive idea that managing customer relationships is simple and straightforward for businesses, too. Neither of these opinions really represents reality. Getting to...
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Business Process Automation: Top 4 Benefits | Defined Ventures, Inc.
Are you using business automation software yet? If the answer is no, we have some compelling examples to show you that we believe will effectively change your mind. This one secret ingredient can effectively improve your business, win you more conversions, improve client relations, lessen the workload on employees, reduce required manpower and even lessen...
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Why Businesses Are Making The Switch To SaaS | Defined Ventures, Inc.
The term SaaS (software as a service) has emerged in recent years as synonymous with software. Traditionally, since the eighties, software was available as a hard copy, first disc and then to CD. The hard copy was then downloaded into your computer, and that was that. No updates, no added features. If you wanted the...
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Inventory Management: Run Your Business, Not The Other Way Around | Defined Ventures
Inventory management can be tricky. Say an order comes in through your online store. You receive the order, then go to look for the item and after searching for a half hour, find that it’s completely out of stock. You’re frustrated because your spreadsheet says you have two more, plus you have to reorder. This...
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7 Signs Your Website Needs A Facelift | Defined Ventures, Inc.
In the world of web design, there’s one fact that all designers know to be true: clients often have very different ideas of what qualifies as “good” than the designers who create their websites. Some clients love their pre-existing design so much that they’ll staunchly refuse to change it, even in the face of burgeoning...
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Streamlining Your Business Workflow Processes To Improve Efficiency | Defined Ventures, Inc.
Every business manager or owner has the same overall goal: run your business as smoothly as possible with as few errors, delays, and issues as possible. Achieving this target isn’t so easy, even if you have years of experience running a business. Every aspect of a process can create potential pitfalls and problems, and often,...
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enterprise resource planning | DVI360
Resource planning is all about deciding how to allocate resources to various work that needs to get done. In an ideal world, enterprise resource planning, or ERP, software would make these decisions for you. At the very least, enterprise resource planning solutions make the decision-making process smoother, easier, and more straightforward. Enterprise resource planning takes...
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business management software | DVI360
That’s a comprehensive umbrella term that often includes human resource management platforms, sales integrations, customer relationship management (CRM) programs, financial reporting programs, and a whole host of other potential software solutions. Despite the variance, all business management software share one common goal: assisting you in solving your business’s biggest problems. For America’s businesses, “problems” often...
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